Careers at Highwire

 We’re Hiring and here is what we are looking for specifically:

  • We have one rule: You must be Amazing. Amazing at your job, amazing with your coworkers and amazing with our customers. If you can pull it off, you will never hear us complain about the little things.
  • Attention to detail is critical.
  • We need team players, not politicians; self-starters, not slugs; results, not excuses.
  • You must be a master multi-tasker. If you can’t spin a dish on your big toe while baking a cake, and checking out a customer then you are going to burn out fast. Highwire employees are asked to juggle many tasks at once. It can be overwhelming, but it can also be both financially and emotionally rewarding.
  • People who are looking to play a role in the battle to end the stigma surrounding marijuana and are genuinely excited to grow medicine, serve patients, educate consumers, retailers and enthusiasts.
  • People looking to work in a great place. Don’t believe me? Stop by and check us out.

If any of this sounds like you then we invite you apply to the open positions. We are very selective with who we welcome into the Highwire family though, so give it your best. This could be your opportunity to take your first steps into a new career and bigger world.  Send your resumes and cover letter to careers@highwirefarms.com.

Open Positions:

Provisioning Manager

The Provisioning Manager is responsible for managing the daily activities of the provisioning center by providing advice about health issues, symptoms and medications in response to customer inquiries. This role is responsible for building and maintaining relationships with our retail partners and internal stakeholders, increasing sales and productivity of our products, and ensuring efficient operating procedures and adherence to state and regulatory standards.

 
Responsibilities/Specifications

  • Developing standard operating procedures for various dispensary functions, including inventory, education, and security
  • staff, including interviewing, hiring, on-boarding, conducting performance evaluations, training, and education
  • Creating a dispensary schedule and ensuring proper staffing at all times
  • Processing prescriptions and dispensing medication
  • Partnering with the dispensary compliance officer to ensure compliance in inventory management, cash management, reporting, and regulatory protocols
  • Building and maintaining relationships with vendors and cultivators
  • Spearheading marketing initiatives to drive sales
  • Identifying opportunities by staying on top of trends in the market and integrating customer insights and feedback into the development process
  • Formulating pricing strategies in line with relevant market comps, margin requirements, and business objectives
  • Acting as the merchandising liaison to the rest of the business, ensuring alignment around product strategy and branding, assortments, and delivery timelines
  • Serving as retail leader throughout the organization; advocate for retail employees and ensure their growth through training and mentoring
  • Overseeing all aspects of the retail business including; operations, merchandising, and marketing
  • Creating and implementing best practices for all dispensary operations and ensure adherence
  • Performing regular inventory audits and reconciling inventory information
  • Managing seed to sale tracking
  • Managing product returns when applicable

Role Requirements

  • Experience in a retail environment
  • Strong leadership and interpersonal communication skills
  • Results and service oriented
  • Thrives in a dynamic, high growth environment

Patient Consultants/Bud-tenders

Our Bud-tenders are mainly responsible for managing customer interactions. You’re the friendly and compassionate canna-wizards behind the counter responsible for guiding medical patients and adult customers through the process of understanding, selecting and purchasing cannabis products, such as flower, concentrates, edibles and topicals. As primary consultants you will ensure that the store facility is in tip top shape and welcome clients. The responsibilities include: ensuring that goods and products are properly arranged; processing prescriptions; sterilizing the counter tops, scales, and other medication measuring devices; handling administrative and bookkeeping tasks, inventory control, stocking shelves; performing monthly inventory counts, filing paperwork, and handling any other duty as assigned by the Provisioning Manager.

Responsibilities/Specifications

  • Providing excellent customer service to customers, including educating consumers on various strains, products, consumption methods, and marijuana
  • Handling cash payments and entering transactions into dispensary POS systems
  • Maintaining the appearance of the retail sales floor, including merchandising, restocking inventory, and cleaning sales area
  • Controlling inventory levels and ensuring adequate stock of products
  • Continuing cannabis education and maintaining up-to-date product knowledge
  • Meeting retail sales quotas
  • Cleaning the store
  • Complying with regulations
  • Updating store menus and basic marketing

Role Requirements

  • Experience in a retail environment is a plus
  • Strong leadership and interpersonal skills
  • Knowledge of medical marijuana is a requirement

Front Desk/Receptionist

The front desk personnel or receptionist is responsible for ensuring the provisioning center operates in compliance with all state regulations. Receptionists are responsible for greeting customers, processing paperwork and storing patient identification and data online. The receptionist is responsible for checking the identification for every person who enters Highwire. For first time patients, two forms of ID will be required. If there is a customer who enters the public area of the provisioning center but is not a patient, the receptionist ensures that this person will not enter the limited access area. This person is the first interaction with the customer/patient, so the right person is friendly, welcoming and warm and is able to sustain high-energy over long periods of time. 

Responsibilities/Specifications

  • Providing excellent customer service to customers, including educating consumers on various strains, products, consumption methods, and marijuana
  • Handling cash payments and entering transactions into dispensary the POS systems
  • Maintaining the appearance of the public spaces including the restrooms and reception area
  • Assisting the manager
  • Helping out the bud-tenders
  • Restocking and organizing product
  • Cleaning the store
  • Meeting retail sales quotas
  • Keeping the facility in tip top shape and be able to comply with regulations
  • Involved with basic social media posting and advertising

Role Requirements

  • Customer service experience is a necessary qualification
  • Great communication skills
  • Strong leadership and a friendly personality
  • Limited knowledge of marijuana is a requirement
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